Genius Scan
  • Getting Started
    • Quick Start Guide
      • Genius Scan at a glance
      • Scan documents
      • Take quality scans
      • Quick edit actions
  • Document Management
    • Viewing & Editing Documents
      • Edit, crop and rotate a scan
      • Renaming documents
      • Change a document's page size
      • Delete a document
      • Delete a page
      • Sign and annotate your scans
      • Set up a default filter
    • Organizing Documents
      • Sorting documents
      • Tagging documents and managing tags
      • Create and manage folders
      • Select multiple documents
      • Search your documents
    • Managing Multi-Page Documents
      • Select multiple pages
      • Adding pages to an existing document
      • Merging and splitting documents
      • Reordering pages
      • Moving pages between documents
    • Text Recognition / OCR
      • Enable text recognition
      • Copy text of my scans
      • Search scans with their content
      • Scan and extract a business card
      • Apply Text Recognition on all your old documents
    • Importing pictures and files
      • Import pictures and files (PDF, JPEG...)
      • Import Word, Excel, Web Documents
  • Exporting & Sharing
    • Export Formats & Options
      • Export Scans as PDF
      • Export Scans as JPEG
      • Export Scans as Text
      • Adjusting export settings
    • Export Destination & Shortcuts
      • Manual export instructions
      • Share a document by email
      • Update the email used to export a document
      • Configuring export shortcuts
      • Auto-export rules and configuration
      • Check a document's export history
      • Verify if your documents have been backed up
      • Automatically delete a document after export
    • Service-Specific Guides
      • Export to another app
      • Export to WhatsApp
      • Export via WebDAV
      • Export via FTP
      • Export to the photo gallery
      • Export to Canvas
      • Export via SFTP/FTPS
      • Export to a computer
      • Export to your device memory
      • Export to QuickBooks Online
      • Print documents
    • Expense Reports
      • Set up expense report
      • Generate an expense report
  • Cloud Storage & Backup
    • Back up Overview
    • Built-in Cloud Overview
      • Synchronization & Backup
      • Offloading documents
      • How documents sync across devices automatically
      • Search and filter documents
      • Resolving synchronisation conflicts ⚠️
    • Manual Back-up
    • Transfer Documents to a New Device
  • Subscription, Plans & Account Management
    • Plan Details & Comparison
      • How to subscribe to an advanced plan
      • What happens when my subscription expires?
      • What plan do I have?
      • Cancel your subscription
      • Upgrade or downgrade my subscription
      • Get a receipt from your purchase history
      • Ask for a refund
      • Share my purchase with my family
    • Account Management
      • Create your account
      • Delete your account
      • Update your email address
      • Reset your password
    • Buying Multiple Licenses Online
      • Buy licenses online
      • Manage your licenses
      • Manage billing information
      • Understand pricing & renewal
  • Security & Privacy
    • Document Protection
    • Privacy & Security Overview
    • Privacy Policy
  • Advanced & Developer Resources
    • Genius Scan SDK
    • Configure Genius Scan with a MDM
    • Launch Genius Scan from another app (Developers Guide)
  • Other topics
    • Accessibility Features
    • Troubleshooting & FAQ
      • Troubleshoot Scanning
        • Better automatic document detection
        • How to remove shadows from my scans?
        • My scans are upside down, how can I fix that?
        • What is the DPI of my Scans?
        • How to disable the shutter sound?
        • The camera doesn't work
      • Troubleshooting Email Problems
        • Emails are not sending, or your recipient receives them after a long time
        • The Send button is inactive when I try to email a scanned document
        • An error message tells me my email is not configured
        • I receive multiple emails from Genius Scan
        • I can't send an email on Android
      • I thought I signed up for an account but I can't log in anymore
      • How to recover lost or deleted documents?
      • Genius Scan is taking too much space, what can I do?
      • How to improve the quality of Text Recognition?
      • How to fix the Genius Scan iCloud Drive folder not appearing?
      • Genius Scan is stuck updating
      • How to restore the purchase of the Genius Scan premium features?
      • Why isn't Text Recognition running?
      • How to change Genius Scan's language?
    • Known Issues
      • Send a bug or crash report
      • Scans are blurry on iPhone 15
      • Unable to log in to Expensify
      • Unable to log in to Evernote
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  1. Subscription, Plans & Account Management
  2. Plan Details & Comparison

Upgrade or downgrade my subscription

PreviousCancel your subscriptionNextGet a receipt from your purchase history

Last updated 1 month ago

Whether you want to switch from Genius Scan Plus to Genius Scan Ultra, or vice versa, you can change your subscription at any time.

Your subscription upgrades or downgrades immediately, and the remaining time is adjusted by the price difference and then credited to the new subscription by pushing back the next billing date.

If you switch subscriptions mid-cycle, you'll be credited the prorated amount for the time remaining on your current subscription.

To switch your subscription:

From Genius Scan Plus to Genius Scan Ultra:

  • On Genius Scan's main screen, tap on sync and subscribe to Genius Scan Ultra,

  • On Genius Scan's Settings, go to Premium plans and account, and subscribe to Genius Scan Ultra,

  • From your device, go to Settings > tap your name > Subscriptions > Choose Genius Scan > Tap See All Plans, then follow the onscreen instructions to complete your purchase.

  • From the App Store app, tap your profile picture at the top of your screen, go to Subscriptions > Choose Genius Scan > Change an existing subscription.

More information can be found here:

From Genius Scan Plus to Genius Scan Ultra:

  • On Genius Scan's main screen, tap on sync and subscribe to Genius Scan Ultra,

  • On Genius Scan's Settings, go to Premium plans and account, and subscribe to Genius Scan Ultra,

  • From the Play Store app, tap your profile icon and then tap Payments and subscriptions > Subscriptions > Genius Scan and choose Genius Scan Ultra.

From Genius Scan Ultra to Genius Scan Plus:

  • From the Play Store app, tap your profile icon and then tap Payments and subscriptions > Subscriptions > Genius Scan and choose Genius Scan Plus.

You can visit this page for more information:

https://support.google.com/googleplay/answer/7018481?hl=en&co=GENIE.Platform%3DAndroid
Manage App Store purchases, settings, and restrictions on iPadApple Support
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