Offloading documents

To save space on your device, the offloading feature removes local files associated with your documents that have been synced to Genius Cloud and not accessed for more than 30 days. However, this doesn't delete a scan. To open a scan that has been offloaded, ensure your device is connected to the Internet and tap a document to open it. Its data will automatically be uploaded back to your app.

iOS

Android

1. Open Genius Scan and tap the sync button.

1. Tap Storage.

1. Choose Offload rarely accessed documents.

1. Open Genius Scan and tap the sync button.

1. Tap Storage.

1. Choose Offload rarely accessed documents.

If you want all your documents back on your device, instead of choosing Offload rarely accessed documents, choose Make all documents available offline.