Update the email used to export a document

On iOS, Genius Scan relies on Apple's Mail app to send emails. The email from which you want to send your scans needs to be configured in the iOS Settings.

On Android, Genius Scan relies on the email application you choose to send emails. The email from which you want to send your scans needs to be configured in the email app's settings.

A. Configure a new email

In that case, you must set up a new email account as described in Apple's help.

B. If the email is already configured in the iOS Settings

You can change the sender in the From field every time you email a scan:

  1. Tap the Cc/Bcc, From field.

  1. Tap the From field and choose one of your accounts.

Your accounts will be displayed under the From field

C. Force Genius Scan to email from one of your accounts without changing your iOS default account

  1. In Genius Scan, open the Settings.

  1. Go to the Export screen.

The export screen shows your destination shortcuts and logged-in accounts
  1. Choose Email and enter an email in the From field. That email must match one of the above account's email exactly. The account matching this email will be automatically selected when you email scans from Genius Scan.

Tap the field next to From

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