Genius Scan
  • Getting Started
    • Quick Start Guide
      • Genius Scan at a glance
      • Scan documents
      • Take quality scans
      • Quick edit actions
  • Document Management
    • Viewing & Editing Documents
      • Edit, crop and rotate a scan
      • Renaming documents
      • Change a document's page size
      • Delete a document
      • Delete a page
      • Sign and annotate your scans
      • Set up a default filter
    • Organizing Documents
      • Sorting documents
      • Tagging documents and managing tags
      • Create and manage folders
      • Select multiple documents
      • Search your documents
    • Managing Multi-Page Documents
      • Select multiple pages
      • Adding pages to an existing document
      • Merging and splitting documents
      • Reordering pages
      • Moving pages between documents
    • Text Recognition / OCR
      • Enable text recognition
      • Copy text of my scans
      • Search scans with their content
      • Scan and extract a business card
      • Apply Text Recognition on all your old documents
    • Importing pictures and files
      • Import pictures and files (PDF, JPEG...)
      • Import Word, Excel, Web Documents
  • Exporting & Sharing
    • Export Formats & Options
      • Export Scans as PDF
      • Export Scans as JPEG
      • Export Scans as Text
      • Adjusting export settings
    • Export Destination & Shortcuts
      • Manual export instructions
      • Share a document by email
      • Update the email used to export a document
      • Configuring export shortcuts
      • Auto-export rules and configuration
      • Check a document's export history
      • Verify if your documents have been backed up
      • Automatically delete a document after export
    • Service-Specific Guides
      • Export to another app
      • Export to WhatsApp
      • Export via WebDAV
      • Export via FTP
      • Export to the photo gallery
      • Export to Canvas
      • Export via SFTP/FTPS
      • Export to a computer
      • Export to your device memory
      • Export to QuickBooks Online
      • Print documents
    • Expense Reports
      • Set up expense report
      • Generate an expense report
  • Cloud Storage & Backup
    • Back up Overview
    • Built-in Cloud Overview
      • Synchronization & Backup
      • Offloading documents
      • How documents sync across devices automatically
      • Search and filter documents
      • Resolving synchronisation conflicts ⚠️
    • Manual Back-up
    • Transfer Documents to a New Device
  • Subscription, Plans & Account Management
    • Plan Details & Comparison
      • How to subscribe to an advanced plan
      • What happens when my subscription expires?
      • What plan do I have?
      • Cancel your subscription
      • Upgrade or downgrade my subscription
      • Get a receipt from your purchase history
      • Ask for a refund
      • Share my purchase with my family
    • Account Management
      • Create your account
      • Delete your account
      • Update your email address
      • Reset your password
    • Buying Multiple Licenses Online
      • Buy licenses online
      • Manage your licenses
      • Manage billing information
      • Understand pricing & renewal
  • Security & Privacy
    • Document Protection
    • Privacy & Security Overview
    • Privacy Policy
  • Advanced & Developer Resources
    • Genius Scan SDK
    • Configure Genius Scan with a MDM
    • Launch Genius Scan from another app (Developers Guide)
  • Other topics
    • Accessibility Features
    • Troubleshooting & FAQ
      • Troubleshoot Scanning
        • Better automatic document detection
        • How to remove shadows from my scans?
        • My scans are upside down, how can I fix that?
        • What is the DPI of my Scans?
        • How to disable the shutter sound?
        • The camera doesn't work
      • Troubleshooting Email Problems
        • Emails are not sending, or your recipient receives them after a long time
        • The Send button is inactive when I try to email a scanned document
        • An error message tells me my email is not configured
        • I receive multiple emails from Genius Scan
        • I can't send an email on Android
      • I thought I signed up for an account but I can't log in anymore
      • How to recover lost or deleted documents?
      • Genius Scan is taking too much space, what can I do?
      • How to improve the quality of Text Recognition?
      • How to fix the Genius Scan iCloud Drive folder not appearing?
      • Genius Scan is stuck updating
      • How to restore the purchase of the Genius Scan premium features?
      • Why isn't Text Recognition running?
      • How to change Genius Scan's language?
    • Known Issues
      • Send a bug or crash report
      • Scans are blurry on iPhone 15
      • Unable to log in to Expensify
      • Unable to log in to Evernote
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On this page
  1. Exporting & Sharing
  2. Export Destination & Shortcuts

Check a document's export history

PreviousAuto-export rules and configurationNextVerify if your documents have been backed up

Last updated 1 month ago

You can check how many times you've exported a document from Genius Scan by tapping on the document in question.

Doing so, you will also see if your document has been exported via email or synced with Genius Cloud.

  1. Tap a document to open it.

  1. Tap on the prompt starting with " Exported to..." to open a screen detailing all the ways and times it's been exported,

    If you exported your document via email, you'll get a prompt to open the Mail app and check if your document has correctly been sent or is stuck in the Outbox.

On iOS, when you export a document (through Email or to Google Drive or Dropbox…), you will see a corresponding icon on each document denoting the successful export to the chosen export destination. Should an error happen, this icon will turn grey, and you can open the document to see a detailed message.

  1. Tap a document to open it. Tap the Cloud button at the top of your screen.

  1. A screen will open detailing all the ways and times your document has been exported.

Individual Genius Cloud sync status Android

This feature is only available on Android

If your app is logged into Genius Cloud, a circle will also be displayed next to your documents:

  • A green circle means that your document has been successfully synced.

  • A grey circle indicates that your document failed to sync. In this case, tap the sync button at the top of your screen and check the source of the issue.

The prompt is located under your document's name
a list of destinations will appear if your documents has been exported
The cloud icon is at the top right corner of your screen
a list of destinations will appear if your documents has been exported
a green dot under your document's name means it's synced
a grey dot under your document's name means it's not synced